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E-Learning Terms & Conditions

E-Learning Terms & Conditions


  • 1. About Us
  • 2. Make a Contract with Us
  • 3. How to Place Order
  • 4. Delivery of E-Learning Courses
  • 6. Liability
  • 7. General Public or Business Customers

Website Disclaimer for:


  • 1. Use of Website
  • 2. Visitor Conduct
  • 3. Site Uptime
  • 4. Links to and From other Websites
  • 5. Exclusion of Liability
  • 6. Law and Jurisdiction
  • E-Learning Terms & Conditions

    1. About Us

    This website is owned and operated by:
    Wirehouse Employer Services Limited
    St James Business Centre
    Wilderspool Causeway
    WA4 6PS

    VAT number 992 064 109
    Registered in England 07262494

    If you need to contact us please use the following details:
    Tel: 03333 215005
    Fax: 0800 161 5607

    2. Make a Contract with Us

    • 2.1 When you place an order with us, you are making an offer to buy goods. We will send you an e-mail to confirm that we have received your order.
    • 2.2 Whilst we try to be as accurate as possible, all information provided is approximate and is provided in good faith.
    • 2.3 This contract is covered by English law.
    • 2.4 By placing an order with us, you agree to and accept these terms, as well as our privacy policy and the terms of website use.

    3. How to Place Order

    • 3.1 You can use our website to place an order by selecting the product you wish to buy and adding it to your basket. Items you do not require can be removed from your basket at any time.
    • 3.2 You will be required to pay for the goods in full at the time of ordering.
    • 3.3 We use secure payment facilities for online purchases. You can pay for your order by Visa, Mastercard, Delta/Connect or PayPal.
    • 3.4 All prices quoted on our website are in UK pounds and include Value Added Tax at the current rate.
    • 3.5 Once your order has been confirmed, changes may not be possible or may incur additional charges or delays.
    • 3.6 Once your order is complete we will notify you by email.

    4. Delivery of E Learning Courses

    • 4.1 An email detailing courses purchased and how to log on to courses will be sent once we are in receipt of payment.
    • 4.2 Sometimes, for reasons beyond our control we may be prevented from delivering your course as planned. These might include things such as loss of internet. We are not responsible where this causes a delay or failure in delivering your course.

    5. Cancellation and Returns

    • 5.1 Wirehouse Employer Services Limited operate a 14 day returns policy when purchasing E Learning modules as a standalone product. This does not apply to any other Service offered by Wirehouse Employer Services Limited.
    • 5.2 If you purchase E Learning modules from Wirehouse Employer Services Limited, you’re entitled to a full refund within 14 days. Refunds must be requested in writing within 14 days of purchase.
    • 5.3 This policy is subject to fair usage. If any staff members have fully completed a training course, or Wirehouse deems the Client to have attempted to take advantage of the modules before claiming a refund, this policy will be invalidated.
    • 5.4 You do not have to give any reason for cancellation.
    • 5.5 We will refund all monies paid to us by you within 30 days, less any costs due under this contract.

    6. Liability

    • 6.1 The products sold on this website have been designed to comply with all relevant UK legislation. We cannot warrant or represent that they comply with any legal requirement outside the UK.
    • 6.2 We do not accept liability for any consequential loss of profit or indirect losses.

    7. General Public or Business Customers

    The following conditions apply to orders placed by General Public or Business Customers:

    • 7.1 Orders may only be cancelled with our mutual agreement and having been confirmed in writing by a Director of our company. We reserve the right to make cancellation charges.
    • 7.2 If purchasing a quote, the buyer accepts full responsibility for checking the accuracy of that quote.
    • 7.3 The buyer assumes responsibility for the courses being suitable for the purpose for which they are purchased.

    Website Disclaimer for:

    1. Use of Website

    This disclaimer details our obligations to you regarding our website. Please read this disclaimer in full before you use this Website. Using the Website implies that you accept the terms of this disclaimer. We do occasionally update this disclaimer so please refer back to it in the future.

    • 1.1 You are permitted to use our website for your own purposes and to print and download material from this Website provided that you do not modify any content without our consent. Any and all material on this website must not be republished online or offline without our permission.
    • 1.2 The copyright and other intellectual property rights in all material on this Website are owned by us or our licensors and must not be reproduced without our prior consent.
    • 1.3 Subject to paragraph 1.1, no part of this Website may be reproduced without our prior written permission.

    2. Visitor Conduct

    • 2.1 With the exception of personally identifiable information, the use of which is covered under our Privacy Policy, any material you send or post to this Website shall be considered non-proprietary and not confidential. Unless you advise to the contrary we will be free to copy, disclose, distribute, incorporate and otherwise use such material for any and all purposes.
    • 2.2 When using this website you shall not post or send to or from this Website any material for which you have not obtained all necessary consents, is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom.

    3. Site Uptime

    • 3.1 We take all reasonable steps to ensure that this Website is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to server and, other technical issues. Therefore we will not be liable if this website is unavailable at any time.

    4. Links to and From other Websites

    • 4.1 Any links to third party websites located on this Website are provided for your convenience only. We have not reviewed each third party website and have no responsibility for such third party websites or their content.
    • 4.2 If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, any page on this Website and you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed with us.
    • 4.3 If you choose to link to our website in breach of Paragraph 4.2 you shall fully indemnify us for any loss or damage suffered as a result of your actions.

    5. Exclusion of Liability

    • 5.1 We take all reasonable steps to ensure that the information on this Website is correct. However, we do not guarantee the correctness or completeness of material on this Website. Neither we nor any other party (whether or not involved in producing, maintaining or delivering this Website), shall be liability or responsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of our website. This exclusion shall include servicing or repair costs and, without limitation, any other direct, indirect or consequential loss.

    6. Law and Jurisdiction

    • 6.1 This Legal Notice shall be governed by and construed in accordance with English law. Any dispute(s) arising in connection with this Legal Notice are subject to the exclusive jurisdiction of England and Wales.

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033 33 215 0050800 470 2243
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what our customers say about us.

Wirehouse are very efficient, have a quick response time to any HR issues we have had and everything is straight forward and runs smoothly; they are great to work with.

Janet Robertson, Finance Director, GGK Contracts (Scotland) Ltd
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